## **Learning Outcomes**

After reading this article, you will be able to describe the features of the normal distribution and identify situations where it applies. You will calculate and interpret z-scores, use standard normal tables to determine probabilities, and interpret results within a management accounting context. You will understand the importance of standard deviation and how to assess data outcomes and risks using the normal curve.

## **ACCA Management Accounting (MA) Syllabus**

For ACCA Management Accounting (MA), you are required to understand the principles and application of data analysis, including probability distributions and their use in decision-making. Focus your revision on:

- Recognising and describing characteristics of a normal distribution
- Understanding the significance of mean and standard deviation in data analysis
- Calculating and interpreting standard (z) scores
- Using normal distribution tables to find probabilities for specific data values
- Applying normal distribution concepts to real-world business problems
- Interpreting the probability of events and making data-driven decisions

## **Test Your Knowledge**

_Attempt these questions before reading this article. If you find some difficult or cannot remember the answers, remember to look more closely at that area during your revision._

1. Which three properties define a normal distribution?
2. You measure bolt weights that are normally distributed with mean 50g and standard deviation 2g. What is the probability a bolt weighs less than 53g?
3. What does a z-score of 0 represent in a standard normal distribution?
4. Explain the process to find the percentage of items above a given value in a normal distribution.

## **Introduction**

Normal distribution is a key concept in management accounting, statistics, and decision making. Many real-world variables, such as measurement errors, sales, or staff performance, tend to cluster around an average and follow a symmetric, bell-shaped pattern. This pattern is called a normal distribution.

In business, understanding the normal distribution allows managers to estimate probabilities, make forecasts, and assess risk. You will frequently use it to calculate the likelihood of outcomes, set limits for quality control, and interpret performance data.

> **Key Term: normal distribution**
> A continuous, symmetrical, bell-shaped probability distribution defined by its mean and standard deviation, describing data where most values are close to the average.

## Recognising the Normal Distribution

### Key Features

A normal distribution is defined by two statistics:

- **Mean (μ):** The center or average of the data.
- **Standard deviation (σ):** How spread out the data is.

The normal curve is:

- perfectly symmetrical about its mean,
- bell-shaped, peaking at the mean,
- with the mean, median, and mode all equal,
- with decreasing frequency as values get further from the mean in either direction.

**Real-world examples:** Test scores, manufacturing tolerances, employee performance ratings.

### Graphical Representation

Most data points are concentrated near the mean; fewer occur at the extremes. The further from the mean, the rarer the value.

> **Key Term: standard deviation**
> A measure of how much individual data points deviate from the mean on average in a data set.

## Probabilities Within a Normal Distribution

The area under the normal curve represents probability:

- Approximately **68%** of data falls within ±1 standard deviation from the mean.
- About **95%** lies within ±2 standard deviations.
- Roughly **99.7%** is covered within ±3 standard deviations.

This rule allows you to predict the likelihood of observations within specific ranges.

> **Key Term: probability**
> The numerical likelihood (from 0 to 1) that a specific outcome will occur in a random experiment.

## Standardising: The z-score

Comparing data across different normal distributions requires standardisation.

A **z-score** expresses how many standard deviations an observation is from the mean:

$$ z = \frac{x - \mu}{\sigma} $$

- **x:** actual observed value,
- **μ:** mean,
- **σ:** standard deviation.

A positive z-score is above the mean. A negative z-score is below it.

> **Key Term: z-score**
> A standardised value indicating how many standard deviations a data point is from the mean in a normal distribution.

## Using Normal Tables to Find Probabilities

The standard normal distribution has a mean of 0 and standard deviation of 1. Tables provide the probability (area under the curve) between 0 and a specific z-score. You can use these tables to calculate probabilities for any normal distribution by first converting values to z-scores.

### **Worked Example 1.1**

**Question:** Product weights are normally distributed with a mean of 100g and a standard deviation of 4g. What is the probability a product weighs less than 106g?

**Step 1:** Calculate the z-score:
$$
z = \frac{106 - 100}{4} = 1.5
$$

**Step 2:** Look up the table value for z = 1.5 (area from 0 to 1.5): 0.4332  
Left of the mean to z = 1.5: 0.5 + 0.4332 = 0.9332

**Step 3:** Therefore, the probability a product is less than 106g is **93.32%**.

> **Answer:** 93.32% chance a randomly selected product weighs less than 106g.

## Calculating Tail Probabilities

To find the probability above a value (for upper tails), use:

- P(x > value) = 1 – P(x < value)

### **Worked Example 1.2**

**Question:** An exam score is normally distributed with μ = 70, σ = 10. What is the probability of scoring more than 85?

**Step 1:** z = (85–70)/10 = 1.5

**Step 2:** Area between 0 and 1.5 is 0.4332 (from the table).  
Total area left of 1.5 is 0.5 + 0.4332 = 0.9332

**Step 3:** Probability above 85 = 1 – 0.9332 = 0.0668

> **Answer:** 6.68% chance of getting more than 85.

### **Revision Tip**

To find areas for negative z-scores, use the symmetry of the curve: area below –z is the same as area above +z.

## Inverse Problems: Finding a Value for a Given Probability

Sometimes you will be given a probability and asked to find the value corresponding to it.

### **Worked Example 1.3**

**Question:** A quality process requires that only 2.5% of parts exceed a certain length. If part lengths are normally distributed with μ = 40mm and σ = 2mm, what length marks the cut-off for the top 2.5%?

**Step 1:** 2.5% at the top corresponds to z ≈ 1.96

**Step 2:** x = μ + zσ = 40 + (1.96 × 2) = 43.92mm

> **Answer:** The cut-off length is 43.92mm.

## Interpreting Normal Distribution Results

In management accounting, normal distributions help estimate:

- Expected rejection rates in quality control,
- Probabilities of meeting targets,
- Ranges for forecasts (e.g. cost estimation intervals).

Knowing the probabilities allows more informed operational decisions.

### **Exam Warning**

When using tables, check whether the probability given is one tail, two tails, or between values, to avoid double-counting or omission.

## Limitations and Assumptions

Before applying normal distribution methods, check:

- The data set is continuous, not discrete.
- The distribution is approximately symmetric and bell-shaped.
- Outliers or skewness may affect accuracy of probabilities.

If the data is not normally distributed—such as with counts or highly skewed outcomes—the normal approximation may be invalid.

## **Summary**

Normal distribution is a widely used probability model for continuous, symmetrical data around a mean. By converting raw values to z-scores, you can apply standard normal tables to find probabilities and make business predictions. Always verify assumptions before applying, and interpret results in the context of the question.

## **Key Point Checklist**

_This article has covered the following key knowledge points:_

- Recognise properties and graphical features of a normal distribution
- Interpret mean and standard deviation and their relevance to data spread
- Calculate z-scores for standardisation
- Use standard normal tables for probability calculations
- Assess the probability of values above or below a target threshold
- Find cut-off data values for specific probability levels
- Apply the normal distribution in management accounting decisions
- Identify limitations and ensure correct application of the normal distribution

## **Key Terms and Concepts**

- normal distribution
- standard deviation
- probability
- z-score

Summarising and analysing data - Normal distribution and interpretation