## Facts

- A home-appliance dealer sold a refrigerator-freezer to Spanish-speaking consumers under a retail installment arrangement.
- Negotiations were conducted orally in Spanish with the dealer’s Spanish-speaking salesperson.
- The consumers stated they could not afford the purchase due to impending job loss.
- The salesperson represented that the appliance would “cost them nothing” because they would receive commissions from sales to neighbors and friends.
- The salesperson presented an installment contract written entirely in English that was not translated or explained to the consumers.
- The contract listed a $900 cash price plus a $245.88 credit charge, for a total of $1,145.88 payable in installments.
- The dealer’s cost for the appliance was $348.
- The consumers made one $32 payment and then defaulted.
- The dealer sued to recover the contract balance and additional amounts including attorney’s fees and late charges.
- Fraud was not pleaded as a defense; the court proceeded on unconscionability.

## Issues

1. Whether U.C.C. § 2-302 authorized the court to refuse to enforce the contract’s price and credit provisions to prevent an unconscionable result.
2. Whether the combination of extreme price/charge disparity and the consumers’ language and informational disadvantages rendered the contract unconscionable.
3. If unconscionable, what remedy was appropriate: nonenforcement, partial enforcement, or limitation of the offending terms.

## Decision

- The court held the contract’s price and credit provisions unconscionable under U.C.C. § 2-302.
- The court concluded § 2-302 empowers courts to police and limit enforcement of unconscionable contracts or clauses, even absent a pleaded fraud defense.
- The court refused to enforce the contract’s profit component, credit/service charge, attorney’s fees, and late charges.
- The court limited recovery to the seller’s cost ($348) minus the $32 already paid.

## Legal Principles

- Under U.C.C. § 2-302, a court may refuse to enforce a contract, enforce it without an unconscionable clause, or limit application of an unconscionable clause to avoid an unconscionable result.
- Unconscionability may be found based on both substantive unfairness (e.g., extreme price and credit-charge disparity relative to cost) and procedural unfairness (e.g., language barriers, lack of meaningful understanding, and misleading sales conduct).
- A court may consider evidence of the commercial setting, purpose, and effect of the agreement when deciding unconscionability.
- Unconscionability provides a basis for judicial relief independent of traditional defenses like fraud when those defenses are not available in the pleadings.

## Conclusion

The court applied U.C.C. § 2-302 to prevent enforcement of an oppressive consumer installment sale by limiting the seller’s recovery to its actual cost minus payments made and disallowing additional charges and fees tied to unconscionable contract terms.


Frostifresh Corp. v. Reynoso, 52 Misc. 2d 26, 274 N.Y.S.2d 757 (Dist. Ct. Nassau Cnty. 1966)