New England Tractor-Trailer Training of Conn., Inc. v. Globe Newspaper Co., 395 Mass. 471, 480 N.E.2d 1005 (Mass. 1985)

Facts

  • The Globe published an investigative article about private vocational training titled “Dead-end trip on rattletrap trucks.”
  • The article described a “New England Tractor-Trailer School,” using names closely resembling “New England Tractor-Trailer Training,” without specifying the state where the school operated.
  • The article quoted “Arlan Greenberg,” identified as “N.E. Tractor president.”
  • The article asserted the school used unqualified instructors and unsafe trucks and was the subject of governmental investigations.
  • New England Tractor-Trailer Training of Connecticut, Inc. (a Connecticut truck-driver training school) alleged readers understood the article to refer to its business and that the statements were false and defamatory.
  • The plaintiff offered evidence that, before publication, the Globe had been alerted to the existence of the similarly named Connecticut corporation but did not clarify which entity was being discussed.
  • The plaintiff claimed reputational and business harm from the publication.

Issues

  1. Whether a jury could reasonably find the publication was “of and concerning” the Connecticut corporation, even though the article did not identify the plaintiff by full name or specify a location.
  2. Whether the record raised a genuine issue of material fact that the Globe acted negligently, as required for private-figure defamation under Massachusetts law.
  3. Whether summary judgment was improper where identification and fault depended on fact questions about reader understanding and reasonable publishing care.

Decision

  • The Supreme Judicial Court affirmed the Appeals Court’s reversal of summary judgment for the Globe.
  • The court held the plaintiff produced sufficient evidence for a jury to find the article could reasonably be understood to refer to the plaintiff (“of and concerning”).
  • The court held the plaintiff’s evidence, including notice to the Globe of the like-named Connecticut corporation, created a triable issue on negligence.
  • The case was remanded for further proceedings, including trial, on the plaintiff’s defamation claim.
  • A defamation plaintiff must show the challenged communication is “of and concerning” the plaintiff, meaning a reasonable reader could understand it to refer to the plaintiff.
  • The “of and concerning” determination is ordinarily for the jury unless no reasonable factfinder could find identification on the record.
  • For a private-figure plaintiff, Massachusetts law generally requires proof of negligence: failure to exercise reasonable care to avoid publishing a defamatory falsehood that could reasonably be understood as referring to the plaintiff.
  • Summary judgment is inappropriate where the record, viewed favorably to the nonmoving party, presents genuine disputes of material fact on identification and negligence.

Conclusion

Because a reasonable jury could find the Globe’s article referred to the plaintiff and that the Globe was negligent in failing to avoid confusion after being alerted to a similarly named entity, the court held summary judgment was improper and returned the case for trial.