Facts
- Mr. Walker was employed as a social worker by Northumberland County Council, dealing with highly demanding cases.
- In 1986, Mr. Walker suffered a mental breakdown attributed to the sustained stress from his workload.
- After recovering and returning to work, Mr. Walker requested a reduction in workload or additional support, but the council took no substantive action.
- In 1987, he suffered a second, more severe mental breakdown, resulting in his dismissal.
- The claim alleged that the council failed to provide a safe system of work, leading to Mr. Walker’s psychiatric injury.
Issues
- Whether an employer’s duty of care extends to the prevention of foreseeable psychiatric injury due to workplace stress.
- Whether the council’s failure to adjust Mr. Walker’s workload after knowledge of his first breakdown constituted a breach of duty.
- Whether policy or resource constraints excused the council from liability for workplace-induced psychiatric harm.
Decision
- The court held that the employer's duty of care extends to foreseeable psychiatric harm caused by workplace stress.
- It was determined that the first breakdown was not reasonably foreseeable, but the second breakdown was, due to the employer's knowledge of the previous incident.
- The council's failure to provide support or reduce Mr. Walker's workload after his return was found to be a breach of duty.
- The argument that resource constraints could shield the employer from liability was rejected.
Legal Principles
- An employer owes a duty of care to safeguard employees from both physical and psychiatric harm, where such harm is reasonably foreseeable.
- Foreseeability of psychiatric injury arises particularly after an employee suffers an initial breakdown, requiring employers to take reasonable steps to prevent recurrence.
- Courts maintain authority to assess the reasonableness of an employer’s response to known risks, regardless of resource constraints.
- The requirement of a safe system of work includes considering mental health risks linked to workload and job demands.
Conclusion
Walker v Northumberland County Council [1995] 1 All ER 737 marks a significant extension of employer liability to include foreseeable psychiatric harm arising from workplace stress, establishing that employers must take reasonable steps to protect employees’ mental health once a risk is known.