## Facts

- Washington Mutual Finance Group (WM Finance) made a consumer loan to Jimmy Bailey and sold him related credit insurance.
- The loan and insurance documents were standard-form agreements that included provisions requiring arbitration of disputes arising under the agreements.
- Bailey was illiterate and could not read the agreements he was asked to sign.
- Bailey told WM Finance’s representative that he was illiterate.
- WM Finance did not read the agreements to Bailey and did not explain the arbitration provisions before obtaining Bailey’s signature.
- A dispute later arose concerning the loan and insurance transactions, and Bailey sued WM Finance in Mississippi state court.
- WM Finance filed a separate action in federal court seeking to stay the state-court proceedings and compel arbitration under the Federal Arbitration Act (FAA).
- The matters were consolidated in federal court.
- The district court concluded that, because Bailey could not read the contracts and WM Finance did not explain them despite knowing of Bailey’s illiteracy, the arbitration clauses were invalid and unenforceable.
- WM Finance appealed to the United States Court of Appeals for the Fifth Circuit.

## Issues

1. Whether an arbitration clause is enforceable under the FAA when, applying Mississippi contract law, the borrower was illiterate, informed the lender of that fact, and the lender did not read or explain the arbitration terms before obtaining the borrower’s signature.
2. Whether the district court properly denied WM Finance’s motion to compel arbitration and stay the litigation based on the formation and enforceability of the arbitration agreement.

## Decision

- The Fifth Circuit affirmed the district court’s order denying WM Finance’s request to compel arbitration and stay the lawsuit.
- The court agreed that Mississippi contract law, applied through the FAA’s savings clause, permitted treating the arbitration provisions as unenforceable on these facts.
- Because the arbitration clauses were not shown to be validly agreed to under state law principles applicable to contracts generally, the FAA did not require arbitration.
- Bailey’s dispute therefore proceeded in court rather than in arbitration.

## Legal Principles

- The FAA favors arbitration only when the parties have actually agreed to arbitrate; arbitration is a matter of contract.
- Courts decide whether an arbitration agreement exists and is enforceable by applying generally applicable state contract law, not special rules aimed at arbitration.
- State-law defenses that apply to contracts generally—such as unconscionability or lack of meaningful assent—may render an arbitration clause unenforceable under the FAA’s savings clause.
- Under Mississippi law, a party’s signature is usually treated as assent to written terms, but illiteracy can affect enforceability where the other party knows of the illiteracy and does not read or explain the terms before obtaining the signature.
- When a stronger party presents a take-it-or-leave-it form agreement and knows the weaker party cannot read it, failing to explain key terms may support a finding that the arbitration requirement was not validly accepted and should not be enforced.

## Conclusion

Washington Mutual Finance Group v. Bailey held that the FAA did not require compelling arbitration where the borrower was illiterate, told the lender he could not read, and the lender nevertheless obtained his signature without reading or explaining the contracts’ arbitration provisions; applying Mississippi contract law, the Fifth Circuit affirmed the district court’s refusal to enforce the arbitration clauses and allowed the case to proceed in court.


Washington Mutual Finance Group v. Bailey, 364 F.3d 260 (2004)