Introduction to process management in projects - Key project management processes

Learning Outcomes

After reading this article, you will understand the fundamental role of process management in projects. You will know the main types of project management processes, how process groups structure project work, and why tailoring processes for each project is necessary. You will be able to identify, describe, and apply core project management processes in the context of the PMP exam.

PMP Syllabus

For PMP, you are required to understand the structure and function of project management processes as they occur throughout the life of a project. Focus your revision on:

  • The definition and purpose of a process in project management.
  • The five standard project management process groups (initiating, planning, executing, monitoring and controlling, closing).
  • How processes relate to the knowledge areas and project life cycles.
  • The principles and benefits of tailoring project management processes for each project.
  • The difference between predictive, agile, and hybrid process management.
  • The role of project management process documentation (plans, records, logs) in process management.
  • Where process management appears in common PMP exam scenarios.

Test Your Knowledge

Attempt these questions before reading this article. If you find some difficult or cannot remember the answers, remember to look more closely at that area during your revision.

  1. What is the primary reason for grouping project management activities into process groups?
    1. To follow a rigid project sequence
    2. To encourage sequential workflows only
    3. To organize related processes by project phase for better control
    4. To avoid stakeholder involvement
  2. Which of the following is NOT one of the standard project management process groups?
    1. Initiating
    2. Delivering
    3. Executing
    4. Closing
  3. A process tailored specifically for a project to suit its size, context, or complexity is an example of:
    1. Standardization
    2. Predictive planning
    3. Process tailoring
    4. Work authorization
  4. The document that integrates subsidiary plans and baselines, and guides project execution and control, is known as the:
    1. Business case
    2. Project management plan
    3. Product breakdown structure
    4. Issue log

Introduction

Consistent, logical management of project work relies on clear processes. Processes describe the actions required to complete project activities effectively and to achieve project objectives. Project management processes are grouped for better structure and control, enabling efficient planning, monitoring, and adaptation as the project progresses.

Why Are Processes Important in Projects

Processes break complex project work into manageable sets of actions. They establish repeatable approaches, support quality, and ensure predictable outcomes. Proper process management ensures that all critical aspects—such as scope, schedule, resources, risks, and communication—are considered throughout the project.

Key Term: Process (Project Management) A structured set of actions performed to achieve a specific project result or deliverable. Processes convert inputs to outputs using defined tools and techniques.

Project Management Process Groups

Project management processes are categorized into five process groups, each representing a key phase of project work:

  • Initiating
  • Planning
  • Executing
  • Monitoring and Controlling
  • Closing

These groups are not rigid, but provide a logical framework for applying appropriate actions and controls at each stage.

Key Term: Process Group A logical collection of project processes linking related project management activities to a major phase or purpose within the project life cycle (e.g., planning or executing).

The Relationship Between Process Groups and Knowledge Areas

Each process belongs to both a process group (reflecting when it is performed) and a knowledge area (reflecting what it addresses, such as scope or risk). Processes may be repeated or tailored according to project needs, regardless of development approach (predictive, agile, or hybrid).

Examples

  • "Develop Project Charter" is part of the Initiating group and the Coordination knowledge area.
  • "Control Costs" is part of Monitoring and Controlling and the Cost knowledge area.

Principles of Tailoring Project Management Processes

No two projects are identical. Project complexity, size, stakeholder requirements, and environmental factors may require you to customize—i.e., "tailor"—your processes. Tailoring means selecting the most suitable processes and specifying their use and depth to fit project needs.

Key Term: Tailoring The process of selecting and adjusting project management processes and practices to suit a project's unique characteristics and constraints.

Predictive, Agile, and Hybrid Process Management

  • Predictive: Follows a pre-defined sequence with detailed upfront planning; best for clear, stable projects.
  • Agile/Adaptive: Allows for process change and adaptation in short cycles; best for projects with uncertain scope and rapid change.
  • Hybrid: Combines predictive and adaptive; applies structured planning to stable elements, flexible processes to uncertain ones.

Tailoring is especially important in agile and hybrid environments, where teams must react quickly to feedback and new information.

The Project Management Plan and Documented Processes

The project management plan documents:

  • What processes will be used
  • How they will be applied and controlled
  • How baselines, roles, and exceptions are managed

Project teams rely on this documentation to maintain control, traceability, and quality.

Key Term: Project Management Plan The formally approved document that defines how the project will be executed, monitored, controlled, and closed. It integrates subsidiary plans and baselines for all key knowledge areas.

Worked Example 1.1

Scenario:
You are assigned as a project manager for a new software rollout. The requirements are evolving during the project.
Question: How would you apply process tailoring in this situation?

Answer:
In this adaptive (agile) project, I would tailor standard processes by using a lightweight, iterative planning process. Instead of full upfront scope definition, I would specify regular backlog refinement and short planning cycles. The project management plan would document this custom process sequence and the reasons for its selection.

Worked Example 1.2

Scenario:
Your company is launching a construction project where requirements are fixed and similar work has been performed before.
Question: Should you tailor the project management processes, or use the standard predictive approach?

Answer:
For this project, standard predictive processes are most suitable. I would not significantly tailor processes. Detailed scope, schedule, and resource management processes used in previous projects are likely to meet the project's needs efficiently.

Exam Warning

Some PMP exam questions use non-standard or made-up process names to distract you. Always match the process to the process group and knowledge area using standard terms from PMI (e.g., "Develop Schedule" under Planning/Schedule, not "Validate Timeline" or "Resource Simulation").

Revision Tip

When describing a process on the exam, always state both when it occurs (process group) and what it addresses (knowledge area). Draw a simple diagram linking process groups to knowledge areas to visualize coverage.

Summary

Process management in projects organizes project actions for efficiency, control, and repeatability. Project management processes are grouped by stage, selected and tailored for each project, and documented in the project management plan. Becoming proficient in the identification, application, and tailoring of these processes is a core PMP skill.

Key Point Checklist

This article has covered the following key knowledge points:

  • A project management process is a structured set of actions to achieve a specific project outcome.
  • Processes are grouped into five standard process groups: initiating, planning, executing, monitoring and controlling, and closing.
  • Each process also aligns with a knowledge area that defines its focus.
  • Process tailoring means selecting and adjusting processes to fit each project's unique needs.
  • Predictive, agile, and hybrid projects require different process strategies.
  • The project management plan documents how processes will be applied, controlled, and tailored.
  • Standard PMI process names and groupings are tested on the PMP exam.

Key Terms and Concepts

  • Process (Project Management)
  • Process Group
  • Tailoring
  • Project Management Plan
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